Concentrix
Sales Trainer (Cagayan de Oro City)
(Northern Mindanao – Cagayan de Oro City)
Responsibilities:
Responsible in delivering program-specific training to new hire and existing employees.
•Identifies training needs based on current agent performance and recommends training solutions to address identified areas of opportunity.
•Creates instructional material for new hire and continuance training initiatives.
•Completes all required reports that track trainee progress.
•Attends periodic calibration sessions with QA and Operations to ensure calibration on program-related issues.
•Conducts FGD on specific challenges faced by trainee.
•Ensures proper implementation of Company Policies and Procedures.
•Checks and evaluates training efficiency by gathering data, floor support information etc.
Requirements:
-Candidate must possess at least a Bachelor’s/College Degree in Linguistics/Languages or equivalent.
-At least 1 year(s) of working experience in the related field is required for this position.
-Preferably 1-4 Yrs Experienced Employees specializing in Sales – Corporate or equivalent. Job role in Others or Sales Support Coordinator.
-1 Full-Time position(s) available.
Visit Us:
Concentrix Recruitment Hub
Block 2 Lot 3 Trade Street, Pueblo de Oro I.T. Park, Cagayan de Oro City (Near SM City Mall)
Tel: (088)853-2218
email:recruitment_cdo@concentrix.com
Website: www.concentrix.com
