04-30-12 | Service Technician/Foreman, Service Advisor, Accounting Staff, Service Technician, Branch Head | Ford Zamboanga | Zamboanga City

Company: Ford Zamboanga

1. SERVICE TECHNICIAN/FOREMAN

Job Summary:

• Able to repair and service Ford vehicle and other units within Ford standard;
• observe environmental and safety standard;
• customer satisfaction and quality care oriented;
• do repair and servicing to any vehicles that is on time, first time and in a professional manner;
• observe repair order process;
• follow and observe operational standards and procedures and company policies;
• maximized productivity performance;
• observe 5S sincerely and regularly;
• exemplify good working relation with co-employees and help achieve department service over all business objectives as follow: service sales target and customer view point rate;
• repair and servicing of different kind of units inside and outside the workshop area;
• hours of work: 8 hours a day and is negotiable

Job Specification

• at least two-year automotive course or more
• at least one year experience in automotive dealership or any industry related
• must have knowledge in repair and servicing of vehicle within Ford standard
• basic knowledge in quality care process
• knows how to use repair and training manuals
• must have good skill to adjust and prioritize things in times of pressures and with relatively good in personal interaction
• with good understanding and technical analysis to identify and evaluate the correctness of a certain job.
• must have the right experience and troubleshooting skill
• sufficient knowledge in automotive works as vital component to train and enhance personal performance
• must have the understanding of the quality care process and customer’s expectations
• should have the ability to interact with effectively
• one who can motivate and gain respect from his subordinate by exemplifying good personal performance
• one who can adjust to pressure and complexity

2. SERVICE ADVISOR

Duties and Responsibilities:

• Accommodates both walk-in and scheduled clients for servicing
• prepares and processes repair order for clients
• implements the basic 6-interactive reception processes
• makes all vital information in the ASLP available
• market parts, labor, accessories and other revenue-generating services to the clients that is due and necessary to generate more sales
• informs clients about the job done and the parts replaced in the vehicle

Job Specification:

• at least college graduate in any courses related to automotive to ensure interest or in any business related courses
• at least one year experience in automotive dealership or any industry related
• at least one year experience in vehicle service reception or any marketing related works basic knowledge in quality care process
• ability to communicate and interact well with the customer very professionally
• must have good knowledge in the quality care process
• computer literate and can write very effectively
• he must have the knowledge on what, when and how to sell parts, labor and other generating services in the department
• can exemplify good skill as to when to adjust and prioritize things when pressure comes and a good ability to handle customer’s concern when complexity comes

3. Accounting Staff/Cashier/Billing

• Male / Female
• a graduate of BS – Accountancy / Management Accounting or any business related course
• must have good scholastic records
• preferably with one to two years of relevant work experience
• with good analytic and organization skills
• fresh graduates are encouraged to apply

4. Service Technician (Automotive)

• at least two-year automotive course or more
• at least one year experience in automotive dealership or any industry related
• must have knowledge in repair and servicing of vehicle within Ford standard
• basic knowledge in quality care process
• can read, speak and understand English language
• knows how to use repair and training manuals
• a good listener and a good follower; good in analytical skill as a vital component in diagnosing
• must have good skill to adjust and prioritize things in times of pressures and with relatively good in personal interaction

5. BRANCH HEAD

Job Summary:

• Oversees the entire operations of the Satellite Office
• Supervises Sales Consultant involved in the team to hit targets

Duties and Responsibilities:

Sales:

• Ensures achievement of Sales quota, both on Vehicle Sales and Parts and Accessories
• Supervises Sales Consultant to hit targets
• Coordinate with General Sales Manager about the performance of the entire team
• Plans Town Saturation to increase sales
• Ensures that the necessary documents are complete upon the release of the unit (Terms of Payment and Credit Advice)
• Ensures that all transactions meet the requirements prior to release of the unit and make sure that all forms/ documents are filled-up and signed by the client

Finance & Insurance:

• Follow up Collection Status (proceeds, dealers incentive, insurance renewal)
• Monitor and check financing application and status
• Assigns tasks and work load for the day to Liaison Officer under supervision

Service / Parts /DCRC

• Monitors Parts Arrival and Updates parts manager for Undelivered Parts
• Monitors parts inventory and report to the Parts Manager any concerns
• Oversees concern prevention and resolution process

Accounting / Admin

• Disseminates and implements approved projects, programs and plans in the satellite office
• Coordinates with accounting manager regarding credit and collection
• Monitors Petty cash, Cash Disbursement, Statement of Accounts from suppliers, all released checks
• Monitors Administrative-related expenses and the operational cost (utilities, office repairs and equipment purchases) within the Satellite Office
• Monitors the Attendance Performance and the Over-all Performance of the personnel assigned from time to time in the Satellite Office

Job Specification:

• graduate of Business-related or Management course
• with at least one to two years of relevant work experience
• With good analytical skills; computer literate
• With above average interpersonal, planning, leadership, managerial and communication skills

How to Apply:

Apply personally at Ford Zamboanga JBL Bldg Mayor Jaldon St. KM3 Zamboanga City. Please bring the following: Resume with 2×2 ID picture, photocopy of TOR, or email your resume with picture to rmacalaguing@autohubgroup.com.